Online General Terms and Conditions of Sale of Dr. I'nov Centre – Thermimmo

These general terms and conditions of sale are concluded, on the one hand, between the company Centre Dr. I'nov, whose registered office is located at 6, Cité d'Angoulême, 75011 Paris, registered with the Paris Trade and Companies Register under number 423381912, hereinafter referred to as “DiC”, and, on the other hand, between any natural or legal person wishing to make a purchase via the DiC online store, hereinafter referred to as “the buyer”.

Purpose

These general terms and conditions of sale aim to define the contractual relationship between DiC and the buyer, as well as the conditions applicable to any purchase made via the DiC online store, whether the buyer is a professional or a consumer.

Purchasing a good or service through this website implies the buyer’s unreserved acceptance of these general terms and conditions of sale.

These general terms and conditions of sale prevail over any other general or specific conditions not expressly approved by DiC.

DiC reserves the right to modify its general terms and conditions of sale at any time. In such a case, the applicable conditions will be those in force on the date of the buyer’s order.

Characteristics of Goods and Services Offered

The products and services offered are those listed in the catalogue published on the DiC website.

These products and services are offered subject to availability (or with an extended delivery time).

Each product is accompanied by a descriptive sheet provided by the supplier (PDF document sent by email).

The photographs in the catalogue are as accurate as possible but cannot guarantee perfect similarity with the product delivered.

Prices

The prices shown in the catalogue are inclusive of all taxes (VAT included), in euros, based on the VAT rate applicable on the day of the order. Any change in the VAT rate may be reflected in the price of the products or services.

DiC reserves the right to modify its prices at any time. However, the price applicable to the buyer will be the one displayed in the catalogue on the day of the order.

The prices indicated do not include transport and delivery fees (for physical products). Digital products and services are provided online without additional charges.

Geographical Scope

Online sales of physical products are reserved for buyers residing in mainland France, Monaco, or the European Union, as well as deliveries within these geographical areas.

Digital products and services offered on the website are available to customers worldwide.

Orders

To purchase a product or service, the buyer must:

– complete the identification form, providing all requested information, including a delivery phone number or customer number where applicable;
– complete the online order form, specifying all references of the selected products or services;
– validate the order after verification;
– proceed with payment under the conditions provided;
– confirm the order and payment.

Order confirmation implies acceptance of these general terms and conditions of sale, acknowledgment of full understanding, and waiver of the buyer’s own purchasing conditions or any other conditions.

All data provided and the recorded confirmation constitute proof of the transaction. Confirmation constitutes a signature and acceptance of the transaction.

The seller will send an email confirming the registered order.

Right of Withdrawal

Individual buyers benefit from a fourteen‑day withdrawal period from the date of delivery of their order to return the product (in its original condition, as shipped by DiC) for an exchange or refund, without penalty, excluding return shipping costs.

Digital products are exempt from this rule.

Payment Terms

The price is payable at the time of order.

Payments are made by credit card or via the secure PayPal system (including associated VISA and MasterCard systems), which uses the SSL (Secure Socket Layer) protocol. The information transmitted is encrypted by software, ensuring confidentiality and protection against unauthorized access.

General Terms and Conditions of Sale